FishGoo Spreadsheet
FishGoo Blog
What to do when a seller asks for a deposit, a warehouse scan is missing or a carrier needs more information. Find the article that matches where your order is now.
Before you buy
1688 Minimum Order Quantities and Sample Prices
Check how a seller counts variants toward a minimum and compare a paid sample with a small batch.
How to Read Down Jacket Specs Before You Order
Compare fill weight, down cluster content and fill power, then ask for the specs for the size you want.
How to Read Seller Reviews on Taobao and Weidian
Find evidence for the exact option you want and identify what the seller still needs to confirm.
How to Verify a FishGoo Link Before You Sign In
Check the domain, app listing and account order before responding to a payment request.
Is It a Clothing Set or Just the Top? How to Check Before You Pay
Use the selected variant, included pieces and checkout quantity to verify what a clothing listing will send.
Taobao and Weidian Pre-Orders Through FishGoo
Check the deposit, final payment window and dispatch date before committing to a pre-order.
What to Ask Before Buying Second-Hand Clothing on Xianyu
Request photos of the actual garment, check alterations and missing parts, and clarify the seller’s return terms.
Orders and warehouse
Seller Tracking Says Delivered but the FishGoo Warehouse Hasn’t Checked In the Item
Match the domestic tracking number to the right item and prepare a warehouse trace request.
Where to Check a FishGoo Cancellation or Refund
Find out which stage the order has reached, what FishGoo can request and where a refund is credited.
International delivery
Can You Ship Perfume or Battery-Powered Items With FishGoo?
Identify what the item contains and get confirmation for your destination and route before you buy.
FishGoo Parcel Tracking Has Stopped Updating
Use the last carrier event to tell a label, a handoff and a delivery exception apart.
How to Enter a U.S. or Canadian Apartment Address for a FishGoo Parcel
Use sample addresses to check your unit number, state or province and postal code before submitting a parcel.
What to Do When a FishGoo Parcel Arrives Damaged or Incomplete
Preserve the shipping label, packaging and item evidence before requesting a carrier claim.
What to Send When a Carrier Asks for Customs Documents
Verify the request, gather records for the actual parcel and find the right authority for your destination.